Contact Management is the heart of CRM

Saleforce is smart to jump in with their "gateway-drug" pricing for core Contact Management. Their new offering targets a universal issue - organizing your rolodex - and markets to those who might not think they want the bells, whistles and complexities of Salesforce's full product. http://www.flickr.com/photos/84923476@N00/2682784069/ photo credit: slack12 SugarCRM, and others in the space…

Smart companies will focus on improving processes during slowdown

Software Development Predictions For 2009 McAllister writes, adding that smart companies will realize that 'process automation is one of the best ways to reduce costs in any business,' making 2009 the ideal time to 'revisit old software schemes that got shelved back when staffing budgets w ere flush.'" Shi Yali Some rights reserved Focusing inward,…

Research and writing tools

"Clipping" from sites as you read them - to bolster a point, riff on the news, or to save ideas for later exploration - is incredibly helpful. Bookmarking pages is great; noting the specific parts of the page that caught your interest in the first place is even better. There are a good number of…

The Next Netbooks

From TechCrunch: Small screens, small keyboards and underpowered hardware make for a less than stellar Netbook user experience ... users will download Jolicloud to their Netbooks and then install it. Whatever operating system and software is on the computer will be wiped off, and replaced with a stripped down Linux operating system and custom browser.…