Case Study: CRM handling Customer Care for parade.com

They got my title and some quotes wrong, but it’s good to see work we’d done with SugarCRM getting some props.
clipped from www.sugarcrm.com

Case Study: PARADE Magazine

For PARADE Magazine, Ask Marilyn Means
Ask SugarCRM
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By Steve McNally

Creative Builder successfully blending tech, advertising, and storytelling for global brands and startups -- I'm currently building games to drive commerce & working to change the conversation about cannabis.