It's not news repeat customers yield returns on multiple levels. The last 18 months highlighted a few of these and given smart brand teams good lessons to apply over the next six quarters. Repeat customers adding directly to the top and bottom lines is good in itself. Loyal customers also Spend more overall Build MRR…
Progressive Elaboration
Progressive Elaboration: We know more today than we did yesterday. We'll know more tomorrow."New shit has come to light, man."
Communication, Success and Teams
Effective communications, enabling success, and building teams include well-worn ideas. Working these into habits can still improve yourself, your team, your organization. A consistent way to succeed is also a simple one - Tell folks what you're planning to do, do it, then let folks know what you've done. It's effective and ensures nothing gets too…
Fostering New Thinking within Organizations
Injecting new thinking into existing organizations, from within the organization itself, is difficult. Even when the need for "thinking different" is plain, entrenchment - of process, people, expectation - make diverging from set paths a chore. One entrepreneurial speaker is seeing an encouraging trend: Eric Ries, the driving force behind the "lean startup" movement, which…