The DoJ is reviewing every feature and function of Windows 7 to ensure it's "in compliance." That's not Good for anyone: By the time the gov't gets around to declaring a monopoly, or doing something about it, much damage has been done. I joined IBM in 1994 - ~40 years into the "Consent Decree" -…
Author: Steve McNally
I build products, teams and business lines that blend publishing, marketing and advertising technologies for global brands and startups.
Lead with Projected Revenue Streams
It's almost never about Vision at first. It's usually about "What's the revenue model," and even more so "What's *my* get out of this?" This isn't a bad thing, and it's helped significantly with regard to how I formulate and make product pitches. Even when I think something's a great idea - even when I…
Big Step Forward for Transparent, Networked Journalism
Reddit's open sourcing of its platform(*1) creates exciting possibilities. There are other social news tools available for the taking; none, though, with the pedigree and backing the likes of Reddit / Wired / Condé Nast. With regard to our work at Parade.com - i.e. helping our 420+ partner news organizations become more profitable and productive…
SugarCRM sorts out Customer Service
SugarCRM does a great job handling reader inquiries for parade.com. Since implementing Sugar, anytime a reader reaches out online, Sugar's helping organize and expedite responses to everything being sent. UPDATE: The folks at Sugar created a case study around our work. The "system" used to be a block box: there were some mailto links to…