We had an Executive advocate from the outset and aligned on goals early: First priorities focused on assignment desk features for internal teams with public-facing functionality limited to assignment emails and draft assignment responses. We released a core platform in the first four weeks. The next several releases focused on streamlining assignment, review, update, and…
Eisenhower Decision Matrix
Focus on the Urgent and Important. Manage workflows toward Important and Not Urgent.
Core Infrastructure Supporting People and Business
CRM, CMS, and Measurement technologies are fundamental for working at scale across teams, shifts, and time zones. Having this core infrastructure in place lets you focus on your differentiators and building experiences at the scale you want to operate. CRM CRM technologies are core to supporting your business. Your contacts are customers, clients, colleagues working…
Progressive Elaboration
Progressive Elaboration: We know more today than we did yesterday. We'll know more tomorrow."New shit has come to light, man."