There are giants and shoulders to stand on top of here. Even starting from First Principals supposes familiarity of what exists. There’s a corpus of thinking and work available to us across disciplines:
- How media organizations handle reader responses, editorial boards, fact checking & corrections
- How product teams do market validation, advocacy and loyalty programs
- How engineering teams do code reviews and quality assurance across functions and purviews – TechOps, design, client teams, clients
All of these build on knowing how to get involved, others involved, and the longer-term view contributions are making happen.