Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results InsideView - A pioneer in on-demand business search and intelligence, powered by Socialprise.. (Interesting: I clipped the above using WP's new "Press This" book marklet)
Design Discussion: Look-Feel, IA, Content Layout
Look / Feel Colors Type faces photo credit: EVERYDAYLIFEMODERN photo credit: EVERYDAYLIFEMODERN Info Arch Layout Design Navigation photo credit: dchou0123 Content specific modules placement / priority / emphasis photo credit: TheArtGuy It's difficult to process all of these at once; you can run the danger of allowing shortcomings in one area overshadow Good Things in…
Managing abundance and the Creativity of Teams
This is brilliantly succinct: "But we are shifting, too, from a culture of scarcity to one of abundance. That is the essence of the Google worldview: managing abundance." http://www.buzzmachine.com/2008/08/07/the-myth-of-the-creative-class/ To the further point, collaborative creativity is in a different class - it's a different animal - than that of the individual. This is not a…
SugarCRM sorts out Customer Service
SugarCRM does a great job handling reader inquiries for parade.com. Since implementing Sugar, anytime a reader reaches out online, Sugar's helping organize and expedite responses to everything being sent. UPDATE: The folks at Sugar created a case study around our work. The "system" used to be a block box: there were some mailto links to…